Adobe InDesign CC2018/19

Our connector for Adobe InDesign CC allows you to easily access and place images directly from within QBank DAM into any InDesign document, using InDesign CC 2018/19. When you are finished, you can save the document back into QBank DAM. This article describes the setup and functionality of the Adobe InDesign connector. 

Pre-requisite files

  • Download plugin files for Microsoft Windows (CC2018 or CC2019)
  • Download plugin files for MacOS (CC2018 or CC2019)
  • Make sure you have received the (clientname).zxp file. This file contains the login details to your QBank instance and should not be shared outside of your organisation.

Setup and installation

QBank will provide you with a plugin that has already been configured to connect to your instance of QBank DAM.

The installation consists of two steps:

1) Download zxpinstaller from and drop the provided .zxp file into the installer. Wait for it to finish installing. DO NOT SKIP THIS STEP if you already have zxpinstaller installed, always pick the latest available version.

2) In the Plug-Ins-folder of Adobe InDesign, create a new folder named QBank. Unzip the contents of the zip into that folder. Make sure the newly created folder contains all the contents of the .zip file. Also, make sure you copy the files that are for either MAC or WIN.

For Mac, the content of the archive goes into the Plug-ins-folder, see image


For Windows, see image below:

After installation, you should see "QBank-DAM" in the title menu of Adobe InDesign.

I have installed the plugin, but I cannot see any assets (white screen in connector)?

Most likely this is due to connectivity issues between your computer and QBank due to firewall or antivirus policies. Please consult with your IT department.

Set up the panel options (one time only)

Open panel options under links and make sure the two QBank checkboxes are checked. 

Open from QBank

The plugin connects to QBank using a service account, normally named "indd". The rights and access of that account controls what assets you will see when you open the mediapicker. Click on Open from QBank to launch the mediapicker. To use an image stored in QBank, just drag and drop the image from the mediapicker directly into the work area of your document.

When you place in image from QBank DAM, a proxy version of the image will be used in a lower resolution than the originally stored image. You can mix images from your local harddisk as well as images from QBank. In the links panel, images that are placed from QBank DAM will have a corresponding QBank-logotype next to them (see below).


Save document to QBank

If you want to store the InDesign document in QBank after you have worked on it, simply select the "Save document to QBank" option. InDesign will automatically transfer the file, as well as any locally sourced images and import them into QBank DAM. In addition, a low-resolution PDF file will be generated and grouped together with the asset.

(Uploading back an InDesign document to QBank DAM is optional.)


Switching between low- and high-resolution links

When you are finished with your document, and would like to send it for print, you first need to switch to high-resolution links. Select the "High-res" option and the plugin will automatically replace each low-res image with its high-resolution counterpart. After that, follow normal procedures to generate a PDF for print.

When working in low-resolution, you can send only the INDD file to anyone who also has the plugin installed, no need to include all the images since low-resolution images are linked directly to QBank DAM. 






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